Contact Us | Vision Australia. Blindness and low vision services

Contact us

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National contact centre

Phone: 1300 84 74 66 
Email: [email protected]
Fax: 1300 847 329
International callers: +612 9334 3200

Vision Australia's National Contact Centre is open 8:30am to 7:00pm Monday to Friday EDST

Our locations

We’re a national organisation that supports people across Australia. Find a Vision Australia centre near you today.

Australian Capital Territory

New South Wales

Queensland

Victoria

Western Australia


Media enquiries

Email us at [email protected] or get in touch with our media contacts here.


Donations, gifts and fundraising

Email [email protected] or call 1800 422 077 and ask to speak to our Fundraising team.

Alternatively, contact:


Digital Access consulting services

Digital Access is recognised internationally as an industry leader in the provision of digital accessibility services, equally addressing the needs of all disability groups.

Contact the team at Digital Access here.


National relay service

If you are deaf, or have a hearing impairment or speech impairment, contact us through the National relay service

  • TTY users phone 133 677, then ask for 1300 84 74 66;
  • Speak and Listen users phone 1300 555 727, then ask for 1300 84 74 66;
  • Internet relay users connect to the NRS, then ask for 1300 84 74 66.

Give us feedback

Your feedback is incredibly valuable to us at Vision Australia. If you have a complaint, compliment or suggestion for improvement, you can submit this in our feedback form.

You may complete it yourself or call 1300 84 74 66 to speak with a Vision Australia staff member who can complete the form on your behalf if you prefer.

And don’t forget, you have the right to lodge a complaint with a third party rather than directly with Vision Australia.

Submit a feedback form

Compliments

It’s great to know what we’re doing well, so we can continue to offer that same great service to all who need it.

Complaints

If you’ve had a less than satisfactory experience with us, let us know so we can make sure it never happens again.

Feedback

Your general feedback is also welcome. Let us know about your experience with Vision Australia.