Ways to get in touch
Speak to a team member
For service enquiries, general questions or to update your details with us, please reach out to our national contact centre. We're here to help.
Phone: 1300 847 466
Email: [email protected]
Fax: 1300 847 329
International: +612 9334 3200
Opening hours
Monday to Friday, 8.30am to 7pm (AEDT)
Submit a service enquiry
Request services for yourself, your child or someone you support who is blind or has low vision.
Submit a service enquiry
Refer a patient
If you have a patient experiencing vision loss, refer them to Vision Australia for specialised support services.
Refer a patient
Our locations
Give us feedback
If you have a complaint, compliment or suggestion for improvement, you can submit this via our feedback form. Alternatively, you can call us to speak with a Vision Australia staff member who can complete the form on your behalf.
You can also choose to lodge a complaint with a third party if you prefer.
Compliments
Tell us what we’re doing well so we can keep it up.
Complaints
Share any concerns so we can make things right.
Feedback
Have suggestions? Let us know what we could improve.