We can support you to get the most out of your DAISY player through training and guides.

Contact the library on 1300 654 656 for assistance or to book a DAISY telephone training session. Face to face training may be possible in certain locations. Please have your DAISY player with you when you call.

For queries relating to handheld devices, please contact the i-access® Online team on 1800 00 59 65.

Training guides

Learn how to operate a DAISY player with the following training manuals. If you have any questions about the machines or these guides, please contact us.

Daisy Players	Images	Guides
i-Access Library		My VA Portal Help Client Guide (Word, 42KB)
Vision Australia Connect App		Available from the Apple App Store and Google Play store Instructions and help are also available inside the app VA Connect Instructions 2017 (Word, 414KB)  Video demonstration of Vision Australia Connect app (YouTube) Vision Australia Connect 2 User Guide - Android v5 (Word, 61KB) Vision Australia Connect 2 User Guide - iOS v5 (Word, 65KB)
Envoy Connect player		Video demonstration of Envoy Connect Player User guide (Word, 202KB)  Guide to loading books onto the Envoy Connect using i-access® Kiosk Software (Word, 21KB)
Plextor PTX 3G Online player (with mask)		Quick Use (Word, 162KB) Getting Started (Word, 217KB) Advanced User (Word , 279KB))  Video demonstration of 3G Online player (YouTube)
Plextor PTX WiFi Online player (with mask)		Quick use (Word, 1.7MB)  Getting started (Word, 271KB)
Plextor PTX1 (with mask)		Quick use (Word, 1.7MB)  Getting started (Word, 293KB)
Plextor PTX 1 (without mask)		Advanced User (Word, 309KB)
Download Daisy files to a USB or SD card		Video demonstration of how to download Daisy files to USB or SD card (YouTube)
Victor Reader Stream		Getting Started (Word)