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Managing your NDIS plan can feel overwhelming, especially when it comes to purchasing services or equipment. There are several ways to manage your plan, including self-managed, NDIS managed, or plan managed.

This article focuses on plan management and how working with your Plan Manager can help you stay on track, avoid delays, and make the most of your funding.

What does a Plan Manager do?

A Plan Manager helps you monitor your NDIS budget, make claims, and ensure your spending follows the rules of your plan. They can also support you in understanding whether a purchase is eligible and guide you through the process.

If your current Plan Manager isn’t the right fit for you, remember you can change providers at any time.

Check before you purchase

Before buying any supports or services, take a minute to think about:

  • Does this support relate to my NDIS plan goals?
  • Is it connected to my diagnosed impairments?
  • Is it considered a reasonable and necessary NDIS support?

You can speak to your Plan Manager before making a purchase to check that funding is available before you commit to a purchase.

Keep the lines of communication open

Keeping your Plan Manager informed about planned purchases or service changes allows them to provide proactive support. They can help make sure you have the budget you need for the service or equipment you're considering, or let you know if more information is needed before moving forward. This will prevent any unnecessary delays in accessing what you need.

If you're considering a new purchase or making changes to your supports, reach out early. Your Plan Manager can guide you through the process and ensure the right steps are taken.

A smoother experience

With a Plan Manager on your team and open communication in place, purchasing supports becomes far less stressful. Instead of navigating the system alone, you’ll have a knowledgeable partner helping you make confident, informed decisions.