Strategic plans

Vision Australia's Strategic Plan 2014-2018

Strategic plan update 2016-2018

Vision Australia's Strategic Plan Update 2016-2018 (Word, 88 KB)

Vision Australia's Strategic Plan Update 2016-2018 (PDF, 2.8 MB)


In 2013 Vision Australia made a promise:

We said the Strategic Plan (2014-18) set a clear new direction with client choice and control central to the organisation’s purpose.

That the reason Vision Australia exists will not change.

That the way we do things will change, and keep changing.

Since December 2013, Vision Australia’s transformation has put us in a better position to deal with a volatile political and financial environment.

We have changed our approach to services with equal relationships between professional staff and clients. Staff, volunteers and supporters are coming together behind one clear principle – putting clients at the centre of everything we do.

We have taken on big government reforms like My Aged Care and the National Disability Insurance Scheme – restructuring teams, improving staff skills, investing in professional development.

We have invested in new processes and systems, mobile technology, and participate in the digital economy.

We are now distributing services across 19 regions, including Western Australia; building our presence in Northern Queensland, redeveloping Vision Australia’s city hubs and rural centres. We are supporting 326 NDIS clients; investing in new business opportunities and forging new partnerships.

There is a solid base on which to build.

Now we must start to change the way we do things. Improve what we do well; develop new services and products that support clients live a rich and independent life, keeping in mind that every person is different.